Ownership of this site
This site is owned and operated by Emotion at Work Consulting Ltd (the company) registered in England and Wales Company Number 07738777, Office 7, 35/37 Ludgate Hill, London, EC4M 7JN. This privacy policy explains how the company collects, protects and utilises the data collected on this site.
About this Privacy Policy
We are committed to maintaining the trust and confidence of visitors to this website and users of the services. In particular, we want to let you know that we are not in the business of selling, renting or trading lists with other companies and businesses. We do not pass on your details unless we are required to do so by a law enforcement agency. In this Privacy Policy, we have provided information on when and why we collect your personal information and how it is used.
Cookies and Tracking
Cookies are used on this website to help us improve the website, products and services as well as make the any membership to the site possible. A cookie is a very small file that is downloaded to your device when you visit this site. These cookies are used to identify you, your device, time and date of visit as well as the pages you visit. Whilst some cookies are non-essential particularly on the publicly available areas of our site, the majority are an essential part of us being able to provide services to our members. On visiting the site, you will be asked for your consent to the site using cookies. If you opt out of using these cookies, please be aware that this will prevent certain features and functions of the site being operational and will affect whether you can use this site as a member. If you have any questions, please feel free to contact us.
Contacting Us
When you contact us we collect minimal information which includes your full name, email address and message. This information is sent to us using email. We collect this information so that we can deal with and respond to your enquiry. We keep records of our communication with you.
Joining as a Member
Some areas of the site may be protected for members only. When you join this site as a member we collect information from you. To give you this access, we require your full name and email address. You are also asked to establish your own username and password. These details are necessary to provide membership services to you. We use your email address to give you access to the site, manage your profile, retrieve lost passwords and provide you with information about the services we provide to you. Your email address will also be used to notify you of activity on discussions and from time to time we will contact you for your feedback and to let you know what’s new. Some of these emails are necessary to provide services and products to you. Those that are not necessary have an easy to use unsubscribe option. Any information you provide in our site including discussions and comments will be available to other members of the site. You can control what information others can see on your profile settings. We can also provide an export of all content associated with your user profile. Please contact us with any questions or queries you have.
Member Passwords
This site has been purposely designed to ensure that even we do not have access to passwords you create. Guidelines are provided on password selection when you join the site and we have automated password reminder processes in place. If you have any password issues, we encourage you to follow those steps before contacting us for support. If you do contact us, please remember we are unable to gain access to your password and can only attempt the same steps as you to provide a reset link to you.
Mailing Lists
Some of areas of the site encourage you to sign up for mailing lists. We do not rent or trade email lists with other organisations and businesses. We use a third-party provider, Active Campaign, to deliver information and gather statistics on email opening and clicks using industry standard technologies. This helps us to monitor and improve information we give to you. For more information, please see Active Campaign’s privacy notice and Mail Chimp’s privacy policy. You can unsubscribe to mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by contacting us.
Purchasing Products and Services
To sell any products and services from this website, we use a number of third party providers. These include the shopping cart systems provided by the card processor platform Stripe and Pay Pal for online payments. Our payment providers will use the details they collect to process your payment and to provide you with documentation such as receipts. Payment providers will notify us when payment has been made, or when a payment has failed or been cancelled. This ensures we can always give the appropriate level of access to our members. Each of these third party providers are ‘data controllers’ in their own rights and each have their own privacy policy which you can view by clicking on the names of these organisations. Payment information is retained only by those third party providers and we have no access to this information.
Accessing Your Information
You are entitled to view, amend, or delete the personal information that we hold. In order to do so, please contact us.
Updates to this Privacy Policy
This privacy policy was last updated on 7th May 2019 and will be reviewed annually and no later than 7th May 2020. Emotion at Work Consulting Ltd reserves the right to update this privacy policy from time to time. If we have valid and up to date contact details for you, we will send you a notification to let you know a new policy has been published and where you can review it. We advise you to take action on receiving a notification that our privacy policy has been updated and remind you that at all times it is your responsibility to check from time to time for updates to this page.